thought that you folks might be interested in the latest "Guidelines for MOT testers,2003-2004" 1.Is the customer wearing a lot of expensive shiny jewellery? If so fail vehicle and land customer with a big repair bill, he can afford it. 2.Is the customer's car a big swanky motor? If so fail it for the fun of it. 3. Is the customers car dirty? If so fail it because if he can't be bothered to clean it, why should we be bothered to pass it. 4. Talk to customer and find out what his line of business is, if it is something you can gain from, don't look to hard for faults. 5.If customer is female and showing lots of cleavage and legs, pass it, it beats looking a calendar girls all day. 6. If you get a drop of oil on your head while under vehicle, fail it. 7. If the vehicle is exceptionally clean inside and out, the customer probably loves his car and anything that has gone wrong, or going wrong has been fixed. Just look busy and pass it, but wipe greasy hands on steering wheel for the fun of it. 8. If old bloke brings in an ancient old banger, find something wrong as it is tax exempt and he should have to pay something towards it. 9. If customer arrives near closing time, have a quick tally up of your takings during the day and refer to the above. 10. If customer is in a suit or well dressed, do the Mot properly, he may be an official inspector. 11. Is the car a better one than yours? if so fail it. 12. Remember, brakes, tyres, thickness of discs and shocks are a good fail point and can earn us lots of money. 13. Remember the customer is cr*pping themselves with worry.