Volvo Dealership Service

Discussion in 'General Motoring' started by Jack Adams, Sep 20, 2004.

  1. Jack Adams

    Jack Adams Guest

    Is there a web site that independantly evaluates
    Volvo Dealers (and independants for that matter)
    service performance? Thanks ...Jack
     
    Jack Adams, Sep 20, 2004
    #1
  2. Jack Adams

    dan Guest

    According to a recent poster or
    from the thread that began with "Volvo ownership and maintenence" third
    reply from first given by A Stephen Henning who wrote that his dealer
    gives away perks and posts all service costs. May be due to fact that he
    buys a lot or has bought a lot of cars from them? Maybe your close by
    and can verify it for yourself? Maybe get in on the action too, but
    please let is know if you in fact persue this dealer and especially
    things go your way. In the garage repair business anyone who truly gets
    such good deals is rare.

    Dan H
    PS not original poster of the thread in question
     
    dan, Sep 21, 2004
    #2
  3. It is Allentown Volvo-Mazda in Allentown, PA.

    Before I went to them, I took in a 245 that had a problem that my
    pervious dealer could not fix. He kept throwing money at it, but never
    fixed it. The service writers would tell the mechanic to do something,
    but never tell them the problem that was to be solved and hence, they
    changed stuff but never fixed the problem.

    I went to the Sales Manager at Allentown Volvo-Mazda and told him that
    if his service department could solve the problem, I would buy my next
    Volvo from him. We, he did and I did. I have now bought 3 Volvos from
    them.

    By the way, the problem was that the 245 would start up just fine first
    thing in the morning, but when I would go to pull out of the driveway,
    the car would always stall. It would restart just fine and run OK the
    rest of the day. But it would go through this routine every morning. I
    don't remember the fix. The first dealer just started replacing all of
    the ignition components and wires one by one. It was getting ridiculous.

    The new dealer says what is going to be done and how much it will cost.
    They usually wash the car and have discount coupons, etc. They get
    their new cars at a discount because they do well on service
    satisfaction surveys. If they keep their service customers happy, they
    make more money. Isn't that the way it should be!
     
    S. M. Henning, Sep 21, 2004
    #3
  4. Jack Adams

    Harrington Guest

    Yes I couldn't agree more even if I tried. Well done, I'm a little perplexed
    that they would mix up Mazda with Volvo? Anybody hae a take on this??

    Dan
    PS that's an excellent plug for Allentown Dealer, does anyone else have
    simular dealings to report about Volvo dealers in their area?

    http://home.earthlink.net/~rhodyman
     
    Harrington, Sep 25, 2004
    #4
  5. Jack Adams

    Harrington Guest

    Yes I couldn't agree more even if I tried. Well done, I'm a little perplexed
    that they would mix up Mazda with Volvo? Anybody hae a take on this??

    Dan
    PS that's an excellent plug for Allentown Dealer, does anyone else have
    simular dealings to report about Volvo dealers in their area?

    http://home.earthlink.net/~rhodyman
     
    Harrington, Sep 25, 2004
    #5
  6. Jack Adams

    Harrington Guest

    Yes I couldn't agree more even if I tried. Well done, I'm a little perplexed
    that they would mix up Mazda with Volvo? Anybody hae a take on this??

    Dan
    PS that's an excellent plug for Allentown Dealer, does anyone else have
    simular dealings to report about Volvo dealers in their area?

    http://home.earthlink.net/~rhodyman
     
    Harrington, Sep 25, 2004
    #6
  7. They are both Fords. Actually this dealer has had this combination a
    long time.
     
    Stephen M. Henning, Sep 25, 2004
    #7
  8. Jack Adams

    Harrington Guest

    Yes I couldn't agree more even if I tried. Well done, I'm a little perplexed
    that they would mix up Mazda with Volvo? Anybody hae a take on this??

    Dan
    PS that's an excellent plug for Allentown Dealer, does anyone else have
    simular dealings to report about Volvo dealers in their area?

    http://home.earthlink.net/~rhodyman
     
    Harrington, Sep 27, 2004
    #8
  9. Jack Adams

    Larry Horse Guest

    How redundant.

    | Yes I couldn't agree more even if I tried. Well done, I'm a little perplexed
    | that they would mix up Mazda with Volvo? Anybody hae a take on this??
    |
    | Dan
    | PS that's an excellent plug for Allentown Dealer, does anyone else have
    | simular dealings to report about Volvo dealers in their area?
    |
    | | >
    | > > According to a recent poster or
    | > > from the thread that began with "Volvo ownership and maintenance" third
    | > > reply from first given by A Stephen Henning who wrote that his dealer
    | > > gives away perks and posts all service costs. May be due to fact that he
    | > > buys a lot or has bought a lot of cars from them? Maybe your close by
    | > > and can verify it for yourself? Maybe get in on the action too, but
    | > > please let is know if you in fact pursue this dealer and especially
    | > > things go your way. In the garage repair business anyone who truly gets
    | > > such good deals is rare.
    | >
    | > It is Allentown Volvo-Mazda in Allentown, PA.
    | >
    | > Before I went to them, I took in a 245 that had a problem that my
    | > pervious dealer could not fix. He kept throwing money at it, but never
    | > fixed it. The service writers would tell the mechanic to do something,
    | > but never tell them the problem that was to be solved and hence, they
    | > changed stuff but never fixed the problem.
    | >
    | > I went to the Sales Manager at Allentown Volvo-Mazda and told him that
    | > if his service department could solve the problem, I would buy my next
    | > Volvo from him. We, he did and I did. I have now bought 3 Volvos from
    | > them.
    | >
    | > By the way, the problem was that the 245 would start up just fine first
    | > thing in the morning, but when I would go to pull out of the driveway,
    | > the car would always stall. It would restart just fine and run OK the
    | > rest of the day. But it would go through this routine every morning. I
    | > don't remember the fix. The first dealer just started replacing all of
    | > the ignition components and wires one by one. It was getting ridiculous.
    | >
    | > The new dealer says what is going to be done and how much it will cost.
    | > They usually wash the car and have discount coupons, etc. They get
    | > their new cars at a discount because they do well on service
    | > satisfaction surveys. If they keep their service customers happy, they
    | > make more money. Isn't that the way it should be!
    | >
    | > --
    | > Pardon my spam deterrent; send email to
    | > Cheers, Steve Henning in Reading, PA USA
    | http://home.earthlink.net/~rhodyman
    |
    |
    |
     
    Larry Horse, Sep 27, 2004
    #9
  10. Jack Adams

    Daniel Guest

    My humblest apologies Horse boy, I must have clicker that studders when
    depressing it. Can you get the owner to remove the extra replies? I know
    it must be killing you.

    LOL
     
    Daniel, Oct 2, 2004
    #10
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