Strange letter from (UK) Volvo Owners Insurance

Oh Yes They Do! If one party breaches a contract, this does not give
the other party the right to breach or rescind it. However, if one
of the terms of the contract is that non-payment allows them to cease
cover by cancelling the policy, then exercising that option does not
amount to "dishonouring" the contract.

I doubt it, except to the extent that you could be forced to pay for
the cover for the short period for which it was actually provided,
i.e. from renewal to cancellation, perhaps with a reasonable amount
added on for admin.

 

.... and then he wrote...

What makes you think that *they*
don't need to honour it, but *you* do?

 

So, I take it you wrote to them to cancel the continuous authority?
[And, of course, kept a copy...]

So, what *did* "Visa" say when you showed them that "new information" -
the letter showing that you had cancelled your authority with the "crooks"?

 

The contract is until the renewal date.

Unless there is prior acceptance of a default renewal policy, why
would they be 'required' to continue the cover and why would you be
liable for further payment?

Toom

 

In an earlier contribution to this discussion,

Indeed! I've now logged a formal written (well, email anyway) complaint
about the tone of the threatening letter which they sent me - and have
warned them that if I don't get a satisfactory reply within the 8 week
period stated in their complaints procedure, I shall be "obliged" (echoing
their words!) to refer the matter to the Financial Services Ombudsman.

Watch this space!
--
Cheers,
Roger
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You seem to support Visa moronic actions (follow the rules until you recieve
a form) - I can't help that

I don't need a letter/proof/evidence to avoid spending *my* money on
anyone - i just need an 'inkling' - i certainly won't give them the
opportunity to take £5000 out of my wallet whilst i write a letter - that's
plain common-sense! - likewise i expect my 'wallet representative' to close
my wallet whenever i ask them to - for whatever reason i see fit - You too I
assume?

Of course any business is entitled to act as foolishly as it wants